eSyllabus 2025
eSyllabus 2025 - Conference Information and Materials
Host associations reserve the right to modify, change or cancel sessions from the agenda in any way and at any time for circumstances outside of our control.
Conference Venue: Hilton Vancouver Washington | 301 W 6th St, Vancouver, WA 98660
Conference Theme: Ringmasters of Healthcare
This conference is co-hosted by: Oregon Healthcare Leaders Association (Oregon HLA) and Washington State Healthcare Leaders Association (WSHLA)
Parking:
Onsite Parking at the Hilton Vancouver Washington
- Self-parking: $37.00 per day
- Valet parking: $44.00
- EV charging: Nearby, 2 miles
- Secured: Available
- Covered: Available
- In/Out privileges: Available
Offsite Parking near the Hilton Vancouver Washington
WiFi Connectivity Instructions:
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A limited number of complimentary, basic WiFi connections are available throughout the Meeting Room spaces at the Hilton Vancouver Washington
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Connect to Network: Hilton Honors Meeting
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Password: PNWHL25
Water Bottles & Water Stations:
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Water bottles have been provided in your conference tote bags!
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Thank you to our Sponsor Aledade.
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You will find various water bubblers inside our meeting space to fill your bottles.
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You can also find beverages available in our Exhibitor Marketplace during networking break hours.
Conference Policies, Terms and Conditions: Click to download
Questions? CheckING IN FOR THE CONFERENCE?
Please stop by the Registration & Information Desk at any time.
- Monday, June 9... 1:00 PM – 7:15 PM
- Located on Heritage Prefunction/First Floor
- Tuesday, June 10... 7:30 AM – 6:15 PM
- Located on Heritage Prefunction/First Floor
- Wednesday, June 11 ... 8:00 AM – 12:30 PM
- Located on Heritage Prefunction/First Floor
Facilities Map:
Exhibitor Marketplace Hours:
- Monday, June 9 - 5:15 PM - 7:15 PM
- Tuesday, June 10 - 8:00 AM - 4:00 PM
Location: Heritage DCAB/First Floor
Notable Events:
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Monday, June 9, "Big Top Bash" Opening Reception | 5:15 PM - 7:15 PM
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Breakfast, Snacks and Beverages can be found during breaks in the Exhibitor Marketplace on Tuesday, June 10
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Click to download Exhibitor Listing and Map of the Exhibitor Marketplace
Win Prizes in the Exhibitor Marketplace
Door Prizes
While you are in the Exhibitor Marketplace checking out the array of products and services during our networking breaks, you will also have the opportunity to enter to win door prizes being offered by many of our exhibitors. Door prize winners will be announced at our Cocktail Reception on Tuesday, June 10 starting at 5:15 PM. Stop by to see if you’ve won! Visit all our exhibit booths to learn about the many products and services being showcased and see the many door prizes available to win.
Play the Exhibit Hall Scavenger Hunt
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Play to win $500 Cash Grand Prize
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Scavenger Hunt takes place during open exhibit hall hours
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The Exhibit Hall Scavenger Hunt game card and instructions can be found in your conference tote bag or visit the Registration & Information Desk for a copy. Winners will be announced after the final keynote session on Wednesday, June 11. You must be present to win.
Handouts and bios will be added as released by speakers.
Not all presentations will be made available.
Some handouts will be released post-session.
Monday, June 9
2:00 PM - 3:00 PM
Opening Keynote Session
1.0 CE Hours
Juggling Elephants, by Jones Loflin
Speaker. Author. Coach, Denton, NC
(Discovery BCDE)
Session Description:
Does this sound familiar? You are overloaded at work; You aren’t building building stronger relationships; You have no time for yourself? If this describes you, then it's time to Stop Juggling Elephants and Start Being the Ringmaster of Your Circus! Building on the principles from a successful circus, Jones Loflin delivers a unique approach for those struggling with too much to do that is simple to understand and powerful in its application
Find out more about Jones Loflin
3:00 PM - 4:00 PM
General Session
1.0 CE Hours
Peer Round-Table Discussions by Jesse Arnoldson
Founder Principal, Value Care Group, Pocatello, ID
(Discovery BCDE)
Interactive Session - Learn from and share with your Peers!
Moderated and guided by Jesse Arnoldson, for this interactive session, attendees are encouraged to bring an issue to the table that they would like help solving. This session is designed to build comradery and trust among members in a small group setting and improve problem solving skills by hearing recommendations from other members.
Find out more about Jesse Arnoldson and Value Care Group
4:15 PM - 5:15 PM
General Session
1.0 CE Hours
Only in Healthcare by Cameron Cox III, MHA, FACMPE
CEO and Founder, e3c3 Consulting, Chapel Hill, NC
(Discovery BCDE)
This presentation encourages us to take a moment and giggle at ourselves and our crazy industry. One of the funniest events in the life of a healthcare administrator is attempting to explain how our world works … such as explaining that our charges aren’t really our charges, but our allowables are the allowables. And they always don’t get allowed because they may not have been authorized unless we remembered to add a modifier. This presentation is a way for us to breathe … to take in the craziness of what we do and how we do it. It is one hour of smiles and laughs with fellow administrators and managers about a topic that truthfully only we get.
Find out more about Cameron Cox and e3c3 Consulting
Tuesday, June10
Concurrent Sessions Series 1: 8:30 AM - 9:30 AM, 1.0 CE Hour
Credit Card Surcharges: What you need to know, by Kelly Dowland
Regional Account Executive, Umpqua Bank Merchant Service, Greater WA and Healthcare
(Heritage E)
This presentation encourages us to take a moment and giggle at ourselves and our crazy industry. One of the funniest events in the life of a healthcare administrator is attempting to explain how our world works … such as explaining that our charges aren’t really our charges, but our allowables are the allowables. And they always don’t get allowed because they may not have been authorized unless we remembered to add a modifier. This presentation is a way for us to breathe … to take in the craziness of what we do and how we do it. It is one hour of smiles and laughs with fellow administrators and managers about a topic that truthfully only we get.
It’s Lonely At The Top, by Lauren Harris, FACMPE, CPCO
Owner, Harris Healthcare Consulting, Gresham, OR
(Heritage F)
Define what networking is and isn't, describe the benefits of a professional network and learn how to develop and maintain one, identify new healthcare leaders to partner with for personal and professional support, identify at least one new source for professional development
Find out more about Lauren Harris and Harris Healthcare Consulting
Download Presentation Deck
Harnessing Healthcare Transparency: Tools, Trends, and Opportunities for Physician Practices, by Cameron Cox III, MHA, FACMPE
CEO and Founder, e3c3 Consulting, Chapel Hill, NC
(Discovery Ballroom DE)
Recent healthcare transparency acts have ushered in a new era of data accessibility, empowering stakeholders across the healthcare industry to make more informed strategic decisions. This presentation explores the evolution of transparency tools and their application by insurers, hospitals, and policymakers to enhance cost efficiency, understand competitive landscape, and overall financial positioning within a market. Attendees will gain actionable insights on how physician practices can leverage these tools to benchmark performance, optimize contracts, and improve financial relationships. Discover how transparency-driven strategies can position your practice for success in an increasingly data-centric healthcare environment.
Find out more about Cameron Cox and e3c3 Consulting
Concurrent Sessions Series 2: 10:15 AM - 11:15 AM, 1.0 CE Hour
Platinum Sponsor Session: by The Partners Group - Myths Surrounding Mental Health at Work, by Hayley Hughes, MS, CN, LMHC
PartnerWell Practice Leader | The Partners Group, Renton, WA
(Heritage E)
The American Psychological Association found that two out of five employees report that work negatively affects their mental health. Learn why support in the workplace is crucial for employee wellbeing and organizational success and how you can address mental health with your teams.
Find out more about Hayley Hughes and The Partners Group
Presenation Deck not available
PURPOSE-DRIVEN CULTURE: Propelling Success: The Impact of a Purpose-Driven Culture, by Dr. Christopher Kodama
Founder & Principal Consultant, EverSparq, Seattle, WA
(Heritage F)
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accelerate results through purpose-driven culture
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practice the five steps to cultivate purpose-driven culture
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create line of sight between employees and shared company vision to build sustained engagement
Future-Proof Your Practice: Technology Risks and Opportunities, by Joe Gellatly
Founding Partner and CEO, Medcurity, Spokane, WA
(Discovery Ballroom DE)
AI‑powered tools, cloud platforms, and connected devices are transforming how medical practices deliver care—but they also introduce more liability and risk. This session will unpack the *real‑world* risks and rewards of today’s tech stack. We’ll touch on the latest HIPAA Security Rule overhaul and new OCR rulings and guidance into plain‑English action items for practice leaders. You’ll leave knowing where regulators are drawing the line on PHI protection, multifactor authentication, encryption, and AI‑enabled software. In light of today's rapid advancement of healthcare technology, let’s explore how to balance innovation, productivity, and a healthy paranoia.
After this session, participants will be able to:
1. Pinpoint the top five cybersecurity vulnerabilities in a modern outpatient environment and map each one to federal guidance and best practices.
2. Evaluate the clinical and legal liability of AI‑assisted decision‑making, applying current AMA policy and FDA draft guidance to determine when responsibility rests with the vendor, the clinician, or the organization
3. Design a practical “future‑proof” roadmap—spanning governance, vendor vetting, workforce training, and incident response—that lets their practice safely deploy emerging technologies.
Find out more about Joe Gellatly and Medcurity
Download Presentation Deck
Concurrent Sessions Series 2: 11:30 AM - 12:30 PM, 1.0 CE Hour
Platinum Sponsor Session by Physicians Insurance: Audit & Protect: Spotting Risks Before They Surface, by Heather Edwards, RN, CPHQ
Director of Risk Management, Physicians Insurance, Portland, Oregon
(Heritage E)
In this session, attendees will learn how proactive medical audits can reduce liability, improve patient outcomes, and support safer practice operations. We’ll explore real-world examples, identify high-impact audit opportunities, and walk through practical strategies for building an effective, non-punitive audit process. Participants will leave with clear guidance on how to get started and a set of customizable audit tools they can implement immediately.
Learning Objectives:
- By the end of this session, participants will be able to:Explain the value of proactive audits as a risk management strategy.
- Identify key areas within their practice that benefit from routine or targeted audits.
- Apply a structured, supportive audit approach using provided tools and templates.
- Communicate audit findings effectively to drive team engagement and process improvement.
Find out more about Heather Edwards and Physicians Insurance
Download Handout
Download Presentation Deck
STRATEGY: From Vision to Reality: Translating Strategy Design into Results, by Dr. Christopher Kodama
Founder & Principal Consultant, EverSparq, Seattle, WA
(Heritage F)
- leverage strategy to accelerate results
- break strategy into tangible actions
- create line of sight between employees and shared company vision to build sustained engagement
AI in Healthcare: Frameworks, Innovation, and Security for Clinics and Beyond, by Robin Farmanfarmaian
Professional Speaker and Healthcare Entreprenuer, Palo Alto, CA
(Discovery Ballroom DE)
Artificial intelligence is making a profound impact across all industries, and healthcare is no exception. This keynote explores the dynamic intersection of AI and healthcare, addressing these critical topics:
- AI Frameworks and Interoperability: Discover industry-led AI frameworks and essential interoperability guidelines that facilitate seamless integration and collaboration across healthcare systems. Rapid advancements in technology and federal regulations are driving a transformation in interoperability.
- Generative AI Innovations: Learn how Generative AI is revolutionizing clinical workflows, reducing the burden of data entry for clinicians and healthcare providers, and allowing them to focus more on what they truly value: delivering exceptional patient care.
- Security in the Age of AI: Understand the vital security considerations necessary to safeguard patient data and ensure compliance in an increasingly AI-driven environment. We will discuss various threats, including cybercriminals targeting healthcare employees, the risks posed by AI-generated misinformation, and vulnerabilities associated with medical and smart devices.
Find out more about Robin Farmanfarmaian and the exciting innovative projects she is involved with
Download Book: How AI Can Democratize Healthcare by Michael Ferro and Robin Farmanfarmaian
General Session: 1:30 PM - 2:30 PM, 1.0 CE Hour
Our Expert Panelists:
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Jesse Arnoldson, Founder Principal, Value Care Group, Pocatello, ID
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Dr. Christopher Kodama, Founder & Principal Consultant, EverSparq, Seattle, WA
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Jennifer Yahne, MHA, CMPE, Cheif Operating Officer, TRA Medical Imaging, Tacoma, WA
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Jana Foor, FACMPE, Practice Administrator, Bellingham Anesthesia Associates P.S., Bellingham, WA
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Michael Crandell, DHA, FACHE, Director, Corrections Health Multnomah County, Portland, OR
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Pam Colburn, FACMPE, Administrator at Pediatric Associates of the Northwest, P.C., Portland, Oregon
A Panel Session: Listserv Live
(Discovery BCDE)
Interactive Session - Learn from and share with your Peers!. It’s like a listserv but it is LIVE and in-person. Hear from a panel of your peers as they candidly answer pre-submitted and live audience questions using their real-world experiences. Audience participation is encouraged!
Handouts/presentation deck not available
Concurrent Session Series 4: 3:30 PM - 4:30 PM, 1.0 CE Hour
Oregon State Legislative Updates, by Courtni Dresser
Vice President of Government Relations at Oregon Medical Association, Portland, OR
(Heritage E)
This presentation will include a discussion and presentation of relevant legislative issues in the State of Oregon impacting the practice of medicine, access to care, public health, business practice and more!
Learn more about Courtni Dresser and the OMA
Presentation Deck not yet available
Washington State Legislative Updates, by Kathryn Kolan, JD
Lobbyist / Attorney, Leonard and Kolan, Olympia, WA
(Heritage F)
This presentation will include a discussion and presentation of relevant legislative issues in Washington State impacting the practice of medicine, access to care, public health, business practice and more!
Learn more about Katie Kolan
Download Presentation Deck
Wednesday, June11
8:30 AM - 9:30 AM
General Session
1.0 CE Hours
AI Powered Transformation in Patient Care, Monitoring, and Diagnostics,
by Robin Farmanfarmaian
Professional Speaker and Healthcare Entreprenuer, Palo Alto, CA
(Discovery BCDE)
Explore the cutting-edge AI technologies that are transforming patient care from episodic visits to continuous monitoring, whether patients are at the clinic or receiving healthcare at home. This session will also introduce innovative patient services, including an easy method for adding in-home IV
medication to clinic revenue.
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Continuous Remote Monitoring: Discover how AI facilitates real-time tracking of patient health from the comfort of their homes, featuring examples that are covered by Medicare and some employer insurance.
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Predictive Analytics & Early Diagnostics: Understand how data-driven insights can anticipate potential health issues even before patients typically schedule an appointment or visit Urgent Care.
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New Diagnostic & Monitoring Techniques: Learn about Vocal Biomarkers, which utilize a patient’s voice as a vital sign, and Movement as a Vital Sign, particularly for musculoskeletal problems and neurodegenerative diseases like Parkinson’s.
Find out more about Robin Farmanfarmaian and the exciting innovative projects she is involved with
Download Book: How AI Can Democratize Healthcare by Michael Ferro and Robin Farmanfarmaian
Download Presentation Deck
9:45 AM - 10:45 AM
General Session
1.0 CE Hours
11:00 AM - 12:00 PM
Closing Session
1.0 CE Hours